Artwork produced under these terms will be drawn by the artist, Adori-tan, to the best of their ability and in their own unique style.

The client agrees to read and follow the specific usage permissions of the commission stated on the Perms Usage Guide.
• _{Should the client wish to upgrade their Perms to a higher tier, they agree to reach out and discuss the corresponding fees.}

The artist retains all rights, including intellectual property rights, to the commissioned project.

The artist is allowed to used the finished work as promotional material for future projects and display on their portfolio as soon as possible unless asked not to beforehand.
• _{Furthermore, the artist is allowed to share work-in-progress shots and stream their progress online unless asked not to.}
• _{Please be advised an NDA fee might be added depending on the situation.}

The artist has the right to deny commission requests should they go against personal morals or interests; the artist feels it is not within their current skill set; or any other unspecified reason

The artist has the right to cancel the commission should the client exhibit any ill behavior against others or the artist during or after the commission process
• _{Examples of “ill behavior” include but are not limited to: unacceptable social acts against others (racism, ableism, homophobic or transphobic actions, etc.) or making the artist uncomfortable at any point during or after the commission process (this includes unwanted flirting, suggestive actions, generally rude or diminishing remarks, etc.)}
• _{Refunds for the canceled commission will follow the refund policy}

Failure to adhere to the TOS will result in denial of future commissioned work and be added to a blacklist. Should the need arise, legal action might be taken.

The client is expected to have an image reference(s) of the character(s) they wish to use with the service.
• _{Acceptable references include: reference sheets, clear screenshots (if from a game), photo collages with hair/outfit details, doll-maker bases (such as picrew), or simple scribbles}
• _{DO NOT USE AI IMAGES FOR REFERENCE. If it is found the client has purposefully used AI for references, the commission request will be denied.}
• _{In some cases, the artist may offer a sketchy character design service that can be used for future reference for an additional fee.}

When requesting a service, the client should have some idea of what the end result desired would be. Do not rely on the artist to make all the decisions.

Clear communication is important to have the project completed as soon as possible.
• _{The client should respond and update the artist of any changes (whether to the project or personal happenings that could hinder fast response time) as soon as they are able.}
• _{Likewise, the artist is also responsible to respond/update as soon as possible.}

The client is not to use rejected sketch concepts or WIPs in any way during or after the completion of the project.

Once the files have been delivered and the commission is considered closed, the client agrees it is their responsibility for the upkeep of files.
• _{Files can be resent should the artist still have them in their possession, but this is never a guarantee. It is advised to have multiple copies of the file whether in a cloud system or hard drive.}

It is recommended no matter what form used to order a service to message the artist directly (either by email or social media DMs)

The client is free to send their commission inquiry at any time. Should the artist be available, the consultation phase will begin.

During consultation, the following will be discussed:
• _{type of service being requested}
• _{specifications and requirements for the service from both the artist and the client}
• _{desired time of completion}
• _{total price (unless a flat-rate commission)}

When both the client and the artist agree on a proposal, the payment stage will begin.
• _{Partial payments are available in some cases, but work will not begin until half the total amount is paid.}
• _{For clients requesting a service from Ko-fi or VGen, please follow the payment steps required from that site.}
• _{For clients using Personal Contact, an Invoice will be sent either from PayPal (multi-payment) or Stripe (single payment).}

Upon receiving payment, the project is considered open and will enter the concepting stage.
• _{Should the client agree to a Character Design service, the artist will organize a time to meet up and go through a design inquiry.}
• _{If not, the artist will begin sketches for the service within the week.}
• _{Typically for illustrations, the artist creates three (3) sketches revolving around the concept provided by the client unless the client has an exact idea in mind.}

Upon approval of the sketch, the project is sent to the rendering stage.
• _{"Rendering" in this context refers to making the concept sketch a final product, whether that be line art, colors, shading/effects, animation, etc.}

During the concept and rendering stage, clients may request minor adjustments at any time, but only up to three (3) major revisions.
• _{Examples of major revisions include pose/composition change, complex color palette changes, or anything that makes the project vastly different from what was initially approved.}
• _{If the client goes over 3 major revisions, an added cost percentage will be added for two more revisions. Afterwards, any more major revisions will not be entertained.}
• _{Clients are always allowed to ask for progress screenshots at any stage of the project.}

Unless otherwise agreed upon, the project is expected to be completed and delivered within 3-4 months.
• _{If the artist has a queue, they will typically work on a first come, first served basis unless a Rush Order fee applied}
• _{If the client's desired timeline is under one month, a rush order fee will apply based on the service}
• _{The artist will update all clients in the current working queue should a rush order or any other happenings that could delay the delivery time occur}

When the artist is satisfied with the project, they will send a low-res screenshot to the client for approval.
• _{During this time, the client is allowed to look over the final product and point out any minor adjustments/corrections that might still be needed}

Once the artist has made all necessary adjustments and the client is satisfied with the final product, the project files will be delivered to their desired email.

After confirming the client has securely received the files, the commission will be considered finished and the project closed.

Unless specified, illustrations are created on a 3250 x 3250 px or 3250 x 3900 px canvas at 650 dpi

For illustrations, a .zip file will be delivered with the following items:
• _{a PNG file with RGB coloring}
• _{a JPG file with CMYK coloring (for printing)}
• _{Images are at full resolution (usually 350 dpi) and non-watermarked}

For other services, please reference the delivery specs in its respective summary.

At no time will the client receive the original layered file
• _{The only exception would be for Vtuber Model Art where a .psd file is needed.}
• _{the client agrees not to claim the art as their own should they receive the .psd file.}

By making the first payment (whether partial or in full), the client agrees not to file chargebacks at any point during or after the project timeline.

Should there be a reason that the artist is unable to complete the commission, a refund will be given following the refund policy.

The artist will make reasonable efforts to satisfy the client before processing a refund.

The client will not recieve the final product for cancelled commissions
• _{The client is not allowed to use any sketches or WIPs for any reason if the commission is cancelled.}

Refunds are only given in full if the commission has been paid for but not started yet.

Once commission work has started, only partial refunds are given. The mount is based on the stage of the project
• _{If cancelled during the concepting stage, a 75% refund is given.}
• _{If cancelled during the early stages of the rendering stage (such as sketch clean up/line art), a 25% refund is given.}
• _{Once coloring has started, no refunds will be given.}

Refunds are not given to completed commissions.

Refunds are not given if the client is unsatisfied with the commission but made no attempts to change anything during the active project timeline.

Refunds are not given if the client finds they are unsatisfied with the commission long after the project has been completed.

The artist is not responsible for any processing fees charged to the client when sending a refund.

If a Personal Contract, refunds are sent through the original payment method.

If refunded through Ko-fi or VGen, the payment will follow that site's terms